Operators on the record. No paid actors.

We can take on 30 to 40 clients without batting an eye now. The capacity it gave us, four times what we had before, has completely changed how we operate.

100% just do it. It's only going to increase the likelihood of making more money, reducing churn, and increasing LTV.

A week later I had something crazy built out, I didn't even have to touch it. It gives you an eagle's overview of everything that matters in the business.